Frequently Asked Questions

Contact Us

Phone: 877-805-5254
Email: shop@nestersocks.com

Sock Sizes

  S M L XL
Men's U.S. shoe size - 5-9 9-12 12-15
Women's U.S. shoe size 4-6 6-10 10-12 -

Return Policy

If you are not happy with your purchase, please return with receipt for a full refund within thirty days of purchase. Shipping charges are non-refundable.

Mail returns to:

Nester Hosiery, Inc.
1546 Carter Street
Mt Airy, NC 27030

Account

Do I need to set up an account to shop on the website?

No, you can make a purchase as a guest user.

I forgot the password for my account. How do I log in?

Click Forgot Password. Enter your email address, click "Reset Password", and you will receive a new password via email.

How do I view orders I've placed in the past?

Click Log In near the top right of the page. You will see your orders.

I cannot see an order I placed on the old site before May 1, 2010. Where is it?

We moved the nestersocks.com site to a new platform on May 1, 2010. Orders placed before then are saved in our system, but will not be shown on the My Account page. Email us at shop@nestersocks.com if you have a question about an old order.

Payment

What kinds of credit cards do you accept?

Visa and MasterCard.

Is my credit card information safe and secure?

Yes. All transactions are completed on a secure server. Your credit card information is securely sent to our credit card processor. Credit card numbers are not stored on our site.

Shipping

How much is shipping?

UPS Ground $6.00
UPS 2nd Day Air $19.00
UPS 3-Day Select $13.00

There is a $10 surcharge for shipping to Alaska and Hawaii.

How much is shipping?

Shipping in the US is free with any order of $100 or more.

Orders under $100 are:
UPS Ground $6
UPS 3-day Select $13
UPS 2-day $19.

There is a $10 surcharge for shipping to Alaska and Hawaii for orders under $200.

For international orders or any other shipping requests please contact customer service at shop@nestersocks.com, or phone 877-805-5254. We are open 8AM to 5PM eastern standard time Monday through Friday.

When will my order be shipped?

Most orders ship the same day they were ordered. If we have not shipped your order within 2 business days, we will let you know.

FAQ    |     Privacy    |     Phone: 877-805-5254    |     Email: shop@nestersocks.com